Overview
We collect the minimum data required to operate chat, subscriptions, and voice features. We never sell your personal information.
Your data is yours. We do not sell your info. Only your heart gets played with. 🖤
What we collect
- Account: email address and auth metadata.
- Payments: Stripe handles card data; we store subscription status & customer IDs.
- Usage: basic analytics and feature flags to improve the experience.
- Content: chat messages are processed to generate responses and improve safety.
How we use your data
- Authenticate you and maintain your session.
- Provide subscription entitlements (SFW/NSFW, voice credits).
- Detect abuse and keep the service secure.
- Improve product features and reliability.
Sharing
We share data only with processors required to run the service (e.g., Supabase, Stripe, email). These providers are contractually limited to using data for our service.
Retention
We retain account and billing records as required for operations and compliance. You can request deletion of your account at any time (subject to legal limitations).
Your choices
- Access & update: manage your info under Settings.
- Export or delete your data: contact support listed below.
- Email preferences: unsubscribe links are available in non-transactional emails.
Contact
Questions about privacy? Email support@chatwithlexi.com.